Artificial intelligence is basically technology which is used to replace human intelligence. The AI boom started in 1980s when it was adopted by corporations around the world and knowledge became the focus of mainstream AI research.

Whereas experts say that in 2020, artificial intelligence will shift from the hype state to practical usage , as businesses begin to harness its power. Data for AI will be a major theme throughout 2020, from new techniques that train AI on less data to data privacy protections gaining traction. 

There are also challenges ahead such as AI gains traction. There are problems in identifying fake media from original media, “Deepfakes” are becoming more mainstream. We may also see an increase in unethical applications of open-source AI tools, which have been fundamental in democratizing AI. Its customer support and assistance, analysis, enhanced customization, real-time marketing activities, and AI-powered chatbots are the top artificial intelligence trends this year.