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Communicate with a Moderator

IridescentIndigoThis teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jun. 29, 2013 at 1:21 pm

Hey Mod,

Sometimes when I try to change my avatar, it won't change. I click Save My Changes and it goes back to the old picture, with no message that says, "It may take some time to make these changes to the website" like it normally does when I change my avatar.

I know others are encountering this problem too.

Thanks! Indigo ♥

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TeenInkMod replied...
Jul. 2, 2013 at 10:19 am

Hi A_Writer_,
I'm not sure how much I can do for you, but if you email alex@TeenInk.com with your name, email, etc, I can reset your password for you so you can log back in.
Thanks, Mod

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TeenInkMod replied...
Jul. 2, 2013 at 10:19 am

Hi Indigo,
We are aware of the problem and it is in the queue to be looked at by our programmers. Hopefully a solution can be found soon!
Thanks, Mod

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DynamoThis teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 6, 2013 at 8:37 am

The post posted here by royalujjwa4 roday at 7:21 a.m. is not showing because of some inappropriate content, or any word that caught in the filters (f.i. he.ll etc). If the person addressed reads this, they must remove any filtered words, or replace them before posting.
[Note: this is just for anyone who doesn't know about the filter policy.]

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royalujjwa4This teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 12, 2013 at 9:28 am

I had not used the word he.ll, I'm pretty sure. Maybe it was a typing fault, I'll try again.

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royalujjwa4This teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 12, 2013 at 9:36 am

Hi Mod!
I got a poem published last september, but I was not given the copy of the magazine. I tried sending a message to the editor, but there was no response. May I know why? And I am apparently banned from chat (The typing box does not appear), any reason?
Thanks!

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TeenInkMod replied...
Jul. 16, 2013 at 10:16 am

Hi royalujjwa4,

Your posts were caught because of the email address - I am the only one who can type emails without them getting caught ;D

It looks like your copy was never sent because you did not give us your address when signing up, so we had no idea where to send your author packet. I can't vouch for whatever happened to the email at Editor, but likely it was the same problem at fault.
If you email alex@TeenInk.com with your full name, address, and link to the piece that was published (and in what issue) I can get a packet out to you soon.

And I'm afraid I do not know why the chat isn't showing up, it's not in my jurisdiction. I will do a little digging and see if I can figure out what the problem is.

Thanks, Mod

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Archy replied...
Jul. 16, 2013 at 9:11 pm

So just out of sheer curiosity, how do the censors work? I can understand some severe language, but having to type h.o.mo.s.e.x.u.a.l. with all those periods, or sometimes spaces is kind of annoying when trying to have a civil conversation in the forums. Justg wondering why this is so, and to better understand the censors.
 
 
Also just as a second part, everyone else after spending a great deal of time on the forums, or posting work, gets the little green VIP box. What does a TeenInk Mod get? Haha.
 
Thank you for your time.
Archy

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TeenInkMod replied...
Jul. 17, 2013 at 10:10 am

Hi Archy,
 
The filters are in place to cut down on inappropriate comments and discussions. Our forums are also used by students in schools and we strive to keep them classroom-appropriate.
 
They're also there for your safety, to catch spambots and advertisers that pose as teens. They may seem strict for the casual user on the forums, but every word that is censered is there for a reason. 
 
And as much as I'd love a little "Mod" badge it seems a bit silly to overburden our programmers just for that ;D
 
Thanks, Mod

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Archy replied...
Jul. 17, 2013 at 2:08 pm

Thank You!

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WriterWannaBeThis teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 18, 2013 at 8:54 pm

Hi Mod!
I was just curious as to how a piece is selected to be printed in the magazine. I did a little searching on the site, but nothing really came up. Is it the editors who decide? Or are pieces selected by ratings/comments? 



Thank you in advance for your time!

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DynamoThis teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 19, 2013 at 2:42 am

WriterWannaBe: The editors decide, I think.
 
 

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TeenInkMod replied...
Jul. 20, 2013 at 9:50 am

Hi WriterWannaBe,
 
The editors that read over all the work that is posted to the site choose the first wave of "magazine appropriate" work. From there it's read by a couple more pairs of eyes, and the final decision of what goes in belongs to the head of the editorial staff. The site's rating systems are intended for use on the website, not to decide what goes in the magazine. 
 
Thanks, Mod

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royalujjwa4This teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 21, 2013 at 3:07 am

Thanks! I've emailed you the details. And the chat issue is solved, thanks a lot! The poem was published in November, not in September. Sorry for the error.

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TeenInkMod replied...
Jul. 23, 2013 at 2:50 pm

Royalujjwa4,
 
I am out of the office this week but I will get that filled and shipped as soon as I return!
 
Thanks, Mod

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BrisaThis teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 24, 2013 at 8:06 am

Inkers...lol. This I like.
Quick question: can I submit photography from a mobile device? I've tried several times but with mixed results; some photos get through but they're taking longer than usual for approval.

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aladine_98 replied...
Jul. 24, 2013 at 2:45 pm

Hi Mod! I have a problem with Teen Ink. Two of my articles were printed in the Teen Ink magazine, but I never received a copy of either one, or letters, or even free pencils. But the merchandise isn't my main concern (although they would certainly be nice :)  ): I would really like a copy of my work in the magazine. Can you please help?

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BrisaThis teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 25, 2013 at 7:50 am

I feel like such a noob for asking this...nobody else has asked....
what does it mean when someone replies *bump* on a thread?

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SummerIndigoThis teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 25, 2013 at 9:48 am

Brisa: Don't worry, lots of people ask this. When someone posts on a thread, it gets "bumped" to the top of the page. So people will post *bump* to get others to see the thread.

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BrisaThis teenager is a 'regular' and has contributed a lot of work, comments and/or forum posts, and has received many votes and high ratings over a long period of time. replied...
Jul. 25, 2013 at 4:07 pm

Gotcha. That makes sense. Thanks, Indigo

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